These terms apply to all services provided by MegaScrub Enterprises LLC (“MegaScrub”), including trash hauling, trash overflow pickup, pressure washing, and combination services. By requesting or authorizing service, you agree to these terms.
This page is a visitor-friendly version of our formal service policies. If any conflict exists, the written work order and MegaScrub’s formal policies control.
We perform only the work specifically approved in the work order or written authorization. If conditions change or additional work is discovered, service may be paused until we receive written approval (email authorization is acceptable).
Some jobs require an estimate due to variable volume, weight, labor time, or disposal costs. Estimate-only jobs are not scheduled until approved in writing. Actual charges may differ if conditions materially change and you approve the updated scope in writing.
Scheduling is based on daily truck capacity, load size/weight, route efficiency, disposal time, and crew safety. Requested dates are not guaranteed. Recurring service contracts take priority over other requests, and commercial work takes priority over residential work.
You are responsible for providing safe, legal access to the work area and for informing us of site rules or restrictions (gates, HOA rules, hours, hazards). We may refuse or suspend service if conditions are unsafe, inaccessible, or non-compliant.
Service is considered complete when the approved scope has been performed and required documentation is recorded. Photo documentation may be used for proof of service, scope verification, and safety compliance, as well as any other purpose as required under California Labor Law .
Invoices are issued after service completion and documentation unless pre-payment is required. New clients may be required to pay in advance unless otherwise approved. Failure to pay may result in suspension of service, collection actions as permitted under California law, and recovery of reasonable collection costs and fees as permitted by law. MegaScrub Enterprises LLC may apply interest and additional fees allowed by California law.
We may refuse or suspend service due to unsafe/unlawful site conditions, excessive or undisclosed debris, scope changes without authorization, or non-payment/payment disputes. Suspended services will not resume until issues are resolved.
You represent that materials presented for removal are legal to transport and dispose of and comply with applicable local, state, and federal laws. You assume legal responsibility for violations caused by materials, conditions, or instructions you provide.
You agree to indemnify, defend, and hold harmless MegaScrub Enterprises LLC, its owners, employees, vendors and agents from claims, damages, penalties, fines, losses, or expenses (including attorneys’ fees) arising from client-created violations of law, improper/illegal materials, unsafe site conditions, or misrepresentation/failure to disclose relevant information.
Disputes arising from services provided are resolved through binding arbitration in the State of California, under applicable California arbitration rules. These terms are governed by California law.
Authorization of service—whether written, electronic, or verbal—constitutes acceptance of these policies and terms.
Questions? Use our Request Service page.